Boutique ShoppingPagesOrdering & DeliveryAll prices on our Paperartzi website are in Australian Dollars and include Australian GST. We reserve the right to change prices at our discretion.
SOLD OUT ITEMS
If an item is temporarily out of stock, you will be contacted and informed of the expected delivery date. If a specific size or colour is missing in the list or is unable to be selected, it is currently out of stock or has been sold out..
DELIVERY
Within Australia, postage is via Courier or Registered Australia Post. Time of delivery depends on the area you are ordering from.
Registered post is a flat rate of $10 and includes insurance up to $100.
Express post is available - please email us at orders@paperartziboutique.com.au to obtain a quote.
ALL orders $150 and over is FREE delivery.
Paperartzi ships its international orders for smaller items only via Air Mail with Australia Post at a flat rate of $20. Any clothing and giftware order over $250 is free delivery.
For anything medium or large size we will prepare an international freight estimate for you and email to obtain acceptance of the slightly higher freight cost..
INSURANCE For Registered Australia Post deliveries, all parcels are insured up to the value of $100. We offer the option of extra insurance for your Australia Post delivered goods. Loss or damage is not covered unless insurance is taken ($2.10 for every insured $100 or part thereof). OPENING HOURS
You can order online anytime! Our Echuca store hours are Monday to Friday 10am to 5pm and Weekends are from 10am to 3:30pm. Outside of business hours e-mail and phone messages are checked and responded to regularly. VIC public holidays are observed (and loved!)
PAYMENT
The most popular method of payment is using your credit card via our secure gateway eWay. We also offer payment via Paypal (128bit SSL secure). You can also use credit card over the phone, via fax or e-mail. Money orders, cheques, and EFT are all accepted by phone or e-mail.
QUESTIONS?
We are here to help and we LOVE hearing from our customers! If you'd like some suggestions picking the perfect present give us a call on 03 5480 3801 or send us an e-mail to info@paperartziboutique.com.au; we are more than happy to advise on sizing, colors or help in any way we can.
GIFTS?
We beautifully wrap your item for FREE and we can add a gift tag for only $2.50... Please note your message in the checkout notes and the item in which you want gift wrapped.
RETURN & EXCHANGE POLICY
If you wish to return an item simply because you change your mind Paperartzi will exchange the item for an online gift voucher provided you return it within 14 days from the date of invoice, unworn and in its original condition with labels/tags attached and with your original receipt. Please note it will be the buyer's obligation to cover all additional postage costs. Any sale item or discontinued stock purchased are not exchangeable or refundable.
On the rare occasion a garment is delivered faulty we reserve the right to replace the garment provided you return it within 14 days from the date of invoice with labels/tags attached and with your original receipt. If a faulty garment can not be replaced, a refund will be provided crediting your original method of payment. If you also wish to have your return faulty postage refunded, please also include your freight receipt. If after 14 days the quality of your garment is not of expectation and is retuned to us within a reasonable time after purchase we will assess for repair, replacement or refund. Provided proof of purchase ~ original invoice is included. Please note wear and tear will not be considered a fault of the garment. If you are entitled to a refund but you would prefer to receive a gift voucher of equivalent value to the item, Paperartzi is happy to do this for you. Please phone us on 0354803801 or email us at info@paperartziboutique.com.au to obtain a Return Authorisation number, then send to
International Customers Please note that we do not offer replacements for international customers, however we will gladly refund your purchase to your original method of payment or issue you with an online gift voucher provided all of the Refund Policy conditions are met. If you have any questions, please email us at info@paperartziboutique.com.au
HOW TO MAKE A RETURN Step 1 Contact us to get a return authority number (RA#) - ph 03 5480 3801 or info@paperartziboutique.com.au
Step 2 Exchanges: Return the items to be exchanged; mark the RA# on the parcel and include a self addressed prepaid satchel for your new items to be returned in. (We will record the items you wish to exchange for when your RA# is issued)
Return To:
Paperartzi 535 High Street Echuca VIC 3564 Australia
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